How to Ride the Bus F.A.Q.
Plan Your Trip
Use the schedules page to plan your trip, as well as the SunBus Tracker App. Also, use our Rider's Guide to plan your trip.
Wait For the Bus
It is best to be at the bus stop 10 minutes before the bus is scheduled to arrive. Check the bus schedule and map to be sure that the bus serves the stop and that it is traveling in the direction you want to go. As the bus approaches, wave to the Operator. This gives the Operator enough time to stop safely and avoid passing you.
Board the Bus
Before getting on the bus, verify the Route number by checking the sign on the front or side of the bus. Let passengers get off the bus before you board. To make boarding more accessible, every SunBus is equipped with lifts or ramps for passengers who have trouble climbing stairs or use a personal mobility device.
Pay Your Fare
Please have your exact fare ready before boarding the bus. Operators do not carry change. You can also use the Token Transit app for all fare and pass options offered by SunLine Transit Agency. Transfers are purchased from the farebox when boarding the bus. A transfer is good for two hours of unlimited rides in any direction. For passenger convenience, a Day Pass can be purchased from the farebox. This pass allows unlimited rides for one full day! You can also ride the SunBus service using a 10-Ride Pass or 31-Day Pass, which can be purchased at pass outlets and at SunLine.
Take a Seat
The seats nearest the driver are designated for seniors or persons with disabilities. If you choose to sit in these seats and are not a senior or person with a disability, please be prepared to move - if needed. For safety, always remain seated or hold onto the poles, or straps, when the bus is moving.
Get Off the Bus
Pull the yellow cord above the window or push the vertical strip on the side of the window to signal the bus Operator that you want to get off at the next bus stop. Route detours are subject to change at any time due to construction or emergencies.
All current notices for detours and bus stop closures are available at sunline.org. Click here for Current Alerts.
Additional FAQs
SunBus is a system of 10 public bus routes that link the valley from Desert Hot Springs in the northwest to North Shore in the southeast. Lines 1EV and 1WV are the major trunk lines that extend east and west along Highway 111. Please refer to current schedules for route information. All buses are wheelchair accessible and can accommodate two wheelchair spaces per bus.