Coronavirus Disease (COVID-19)


To our valued riders, SunLine Transit Agency continues to take preventative steps in response to the potential spread of Coronavirus Disease (COVID-19). Like transit agencies across the country, SunLine is closely monitoring this public health issue. We are working closely with the Riverside County Medical Health Department Operations Center (MH DOC) and monitoring information from the Center for Disease Control and Prevention (CDC).

Rider Alert - Service Levels

Face Covering Required

The TSA has extended the face mask requirement for all transportation networks, including public transportationuntil further notice. A face covering means material covering the nose and mouth (with no visible holes) of the individuals, excluding face shields. SunLine will enforce face coverings to be worn in a correct manner, with no exceptions, until otherwise mandated by federal regulations. 

Thank you to our riders for adhering to the local guidelines, as any one not in compliance will not be allowed on board.

SunLine continues to closely monitor the situation and will makes changes as needed.

 

Fares & Front Door Boarding 

 Far e collection resumed on Sunday, May 2, 2021. Passengers are now asked to board through the front door. Please continue to wear a mask at all times while riding the bus and at bus stops. 

Enhanced Cleaning

SunLine has adopted recommendations from the CDC on enhanced cleaning, sanitizing and disinfecting procedures. SunLine has also gone beyond those recommendations by implementing a second stage disinfectant. The following procedures are currently in place:

Buses and Paratransit Vehicles

Daily Cleanings

Each vehicle receives daily cleanings, which includes disinfecting high touch surfaces (stanchions, hand holds, and fareboxes).

Additional Disinfectant Procedures

The entire bus is fogged with disinfectant with the HVAC operating, in accordance with the manufacturers recommended dilution ratio.

Bus Stops

After pressure washing, the entire bus stop shelter and pavement are sprayed with disinfectant using a hand pump sprayer.

Tips for Riders

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Cough and sneeze into your elbow, not your hand. Alternatively, cough or sneeze into a tissue, then throw the tissue in the trash and wash your hands
  • Clean and disinfect high touch objects and surfaces
  • Riders should practice social distancing. Social distancing is deliberately increasing the physical space between people to avoid spreading illness

 

Guidance to SunDial Passengers

SunLine Transit Agency emphasizes that customers must not use SunDial to travel to health-care appointments if they are showing signs of illness for the safety of our employees and other passengers. If you are ill, please call your healthcare provider and make transportation arrangements that do not involve public transportation.

More Info & Resources

Riverside County Food Access Information

Center for Disease Control (CDC)

Riverside County University Health System – Public Health

World Health Organization (WHO)

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