Paratransit Reservationist

Listing Dates: 
Tuesday, April 10, 2018 to Monday, April 30, 2018
Position Type: 
Salary Range: 

Enjoy working with people? SunLine Transit Agency has an opportunity for you to further your career in public transportation.

Duties & Responsibilities

  • Answers in-person and by-telephone paratransit passenger inquiries about transportation services, schedules, fares and about Agency programs that accommodate special groups; senior citizens and the disabled
  • Makes service reservations for paratransit vehicles; monitors existing and pre-scheduled rides to ensure efficient usage of vehicles and prevent over-booking; communicates with dispatch as needed to estimate arrival times and provide driver assistance regarding route information and usage of mobility devices and/or escorts
  • Working with ADA requirements policies and procedures
  • Verify and update passenger identification, address, location and special comments on computer terminal


Minimum Qualifications

  • High School or G.E.D. equivalent
  • 1 year of customer service or office clerk experience
  • California Class C driver’s license and the ability to maintain insurability under the Agency’s insurance policy



SunLine Transit Agency offers a very competitive benefits package including medical/dental/life, pension, vacation, sick time and more.

Disclaimer:  This job specification is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Nepotism Policy: Recruitment shall be conducted consistent with the Agency's nepotism policy, which is available upon request by contacting Human Resources at 760-343-3456, ext. 1609.

All applicants are subject to SunLine Transit Agency employment requirements, including our Physical, Drug & Alcohol Testing program and Background check.


Click the APPLY button at the top right to apply online, or print the included file below and bring the completed application to Human Resources, located at:

SunLine Transit Agency
32-505 Harry Oliver Trail
Thousand Palms, CA 92276
Phone:  (760) 343-3456, ext. 1609
Fax:  (760) 343-2077


CURRENT SUNLINE EMPLOYEES ONLY, interested in this offering, are provided the Internal Job Application (see below) to fill-out and provide to Human Resources, instead of using the complete employment application.

SunLine Transit Agency reserves the right to select the best qualified of the persons applying for vacant positions.


Posted: 4/10/2018