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Taxi Voucher Program

taxi voucherThe Taxi Voucher Program provides taxi services within the Coachella Valley at a 50% reduced price for those who qualify. Taxi Vouchers are used as taxicab fare only. Value is placed on a Smart Card.

Who qualifies for the Taxi Voucher Program?

  • Seniors 60 years or older
  • Persons with Disabilities

How do I apply for the Taxi Voucher Program? 

IN PERSON: Bring a completed Taxi Voucher Program Application to our Administrative Office located at
32-505 Harry Oliver Trail, Thousand Palms, CA, Monday through Friday 9 a.m. to 5 p.m. You must bring current proof of age or disability. Your photo will be taken.

EMAIL: Submit the completed Taxi Voucher Program Application along with current proof of age or disability and a color photo to crobin@sunline.org

MAIL: Mail the completed Taxi Voucher Program Application to SunLine Transit Agency 32-505 Harry Oliver Trail, Thousand Palms CA 92276.  Please include current proof of age or disability and a color photo. 

For more information call 1-760-343-3456.

What documents do I need to provide to qualify for the Taxi Voucher Program?

Proof of Age or Disability

Seniors 60 years or older need one of the following:

  • Department of Motor Vehicle Driver’s license or Senior I.D. Card
  • Current (not expired) government-issued photo identification verifying birth date
  • SunLine Half-fare I.D. Card

Disabled applicants need one of the following:

  • Current (not expired) government-issued photo identification verifying birth date
  • Medicare Card
  • SunLine ADA Certification Card
  • SunLine Half-Fare I.D.
  • SSI Award Letter
  • SSDI Award Letter
  • Veterans Administration Letter for minimum 50% disability
  • Physician Verification of Disability Form* completed by physician

When can I begin to use the Program?

Once you are approved for the Program SunLine will mail you the Taxi Smart Card.

You must then load value to the card.  It is not a credit card.  Up to $75.00 can be added every 30 days.  SunLine then doubles the value on your Smart Card, thereby providing you half fare taxi rides up to $150.00 per 30 day period. Maximum balance allowed on a card at any time is $ 450.00.

How do I add value to my Smart Card? 

You can add value to the Smart Card by phone, 760-343-3456, with Visa/Mastercard or by mailing a check or money order to the address below. You can also pay cash in person at that same address. Allow 7 to 10 working days to receive the value on your Taxi Smart Card.  Please do not send cash.  Be sure to include your name, return address and telephone number.

SunLine Transit Agency
32-505 Harry Oliver Trail
Thousand Palms, CA 92276

What taxi company will accept the Taxi Smart Card?

Your Taxi Smart Card is accepted by all three Coachella Valley taxicab franchises; American Cab, Desert City Cab and Yellow Cab of the Desert.

How do I pay the taxicab Driver?

Taxis are equipped with a reader to accept the Smart Card. Swipe your Smart Card to pay your fare.

How do I tip the taxicab driver?

A standard tip is paid in cash. Taxi Smart Cards cannot be used for tips.

Is there an expiration date for the value on the Smart Card? 

No.

 

* Physician Verification of Disability Form must be completed and signed by your doctor.