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Departments

ADMINISTRATION DEPARTMENT

The Administration Department is responsible for supporting and advancing the vision, mission and goals and various initiatives of the Agency under the direction of the General Manager. All matters relative to the Board of Directors including Policies and Procedures, Board and Committee Agendas, and requests for public information are handled in this Department administratively by the Special Assistant to the General Manager/Secretary to the Board.  

The Director of Administration, reports directly to the General Manager and is responsible for the administration of Human Resources, Organizational Development, Marketing, Administrative Services and Labor Relations.

SunLine Transit Agency has served as the Taxi Regulator for the entire Coachella Valley since 1990, and the SunLine Regulatory Administration (SRA) is managed by the Taxicab Administrator under the direction of the General Manager.

Human Resources
Human Resources Department is responsible for recruiting, retaining and training a qualified workforce to meet the vision, mission and goals of the Agency. Additional employee-supportive functions include developing administrative guidelines, a competitive salary and benefit package, and work-life balance activities.

Information Technology (IT)
IT oversees the day to day operations of all electronic communication devices within the Agency. This includes configuring network access, setting up and making changes to existing workstations, and assigning access rights at various levels to key personnel and recovery backup. The IT department plays a valuable role in making all departments productive and successful in their endeavors.

Marketing
Marketing is responsible for developing, coordinating and implementing events to raise the awareness of SunLine’s national leadership in the research and development of advanced bus technology and alternative fuels; promotes transit services and the Pass program in the Coachella Valley, as well as, assists in the marketing and promotion of various Department functions and activities; coordinates advertising for buses, bus shelters, print and electronic media, and all promotional materials.

FINANCE DEPARTMENT

The Finance Department is responsible for all aspects of financial management of the Agency. This includes preparation of the annual budget and annual audited financial statements; accounting for all revenues and expenditures of the Agency; preparation of payroll; coordinating sale of passes through our pass outlets; and any other areas involving the business operations of transit.

Procurement
Procurement is responsible for oversight of the Agency’s purchasing functions. This includes obtaining goods and services in the most cost effective and efficient manner, assuring compliance with all state and federal regulations, administrating the Agency’s DBE program and all Contract Administration duties. The Procurement department strives to maintain a commitment to excellence through professional ethics and best business practices. We encourage open competition among vendors through fair negotiations, competitive bidding and contract buying.

MAINTENANCE DEPARTMENT

The Maintenance Department oversees repair and over-all maintenance of the entire fleet of alternative fueled revenue, support vehicles, equipment and alternative fueling infrastructure.

Facility Maintenance
Facility Maintenance provides ongoing quality maintenance, repairs and modifications through out SunLine’s 10-acre facility in Thousand Palms and the 2.5-acre Indio facility.

Stops & Zones Maintenance
Stops & Zones routinely clean and maintain all shelters and stops along every SunBus route throughout the Coachella Valley. The cost is offset in part by advertising revenues from 156 SunLine owned shelters.

OPERATIONS DEPARTMENT

The Operations Department is responsible for the daily transit service provided by both SunBus and SunDial, ridership data collection and analysis, operator training, road supervision, dispatch and Customer Service. Customer Service provides passengers with route and schedule information, responds to concerns, and receives and logs customer compliments.

SunFuels
SunFuels augments SunLine’s already impressive and nationally recognized environmentally conscientious public transit program. In keeping with SunLine's mission, SunFuels promotes the advancement of innovation in transportation and alternative fuel technologies that benefit the environmental and mobility needs of the Coachella Valley.

PLANNING DEPARTMENT

The primary responsibility for SunLine’s Planning Department is Long-Range Planning; Service Planning and Route Development, Short-Range Planning including the capital and service improvement program, directs and reviews transit project development and implementation, prepares and maintains transportation data, and requests for provision of transit services, and amenities, updates and develops Title VI reports, research and applies for grant funding opportunities, oversight of SunLine’s participation in the State Transportation Improvement Program and other federally required programs.

SAFETY DEPARTMENT

The Safety Department provides on-going training to all drivers and supervisors. Mandatory monthly safety meetings are held to discuss all safety issues and employees are encouraged to report any safety concern. The responsibility for Workers Compensation falls under the Safety Department and the focus is on prevention rather than management of claims. While the safety of our passengers is our number one priority, the safety of our employees receives equal attention. To encourage all employees to be safety conscious, SunLine has an incentive program providing rewards for zero collision, job and passenger injuries.